Privacy Policy

Information is collected only where it is needed to answer a question or prepare a home insurance quote. Some of it is entered directly through a form, and some is gathered automatically by the site while a page is being viewed.

• Contact details such as name, email address and phone number
• Property details shared voluntarily, including address, build type and contents
• Account details created during signup, stored in a protected form
• Technical data such as browser type, device type and pages visited

Details submitted through this site are used to respond to inquiries, prepare cover options and keep account records accurate. They are never used to build profiles for outside advertising networks.

• Preparing quotes and explaining the cover levels behind them
• Replying to questions sent through the contact form
• Sending service updates about a submitted request
• Improving how the site performs and how clearly it reads

Where consent has been given during signup, text messages may be sent about a submitted home insurance request. Service messages and marketing messages are handled as separate permissions, and either can be withdrawn at any time.

To stop receiving messages, reply STOP to any message received. Reply HELP for support. Message frequency may vary and standard message and data rates may apply. Withdrawing consent does not affect the ability to request a quote.

Cookies and similar technologies keep the site working properly, remember preferences between visits and show which pages are being used most. Browser settings can block or remove cookies at any point, though some parts of the site may then behave differently.

Personal information is shared only where it is necessary to deliver the service that was requested, and every provider involved is bound to use it for that purpose alone.

• Insurance carriers and underwriters preparing a quote
• Technology providers that host this site or deliver messages
• Professional advisers where a legal or regulatory duty applies
• Authorities where disclosure is required by law

Reasonable technical and organizational safeguards are in place to protect information against loss, misuse and unauthorized access. Access is limited to those who genuinely need it in order to handle a request. No method of transmission over the internet can be guaranteed as completely secure, so care should always be taken when sending sensitive details online.

Information is kept only for as long as it serves the purpose it was collected for, or for as long as record keeping duties require. Once neither applies, records are securely deleted or made anonymous so they can no longer identify anyone.

Requests relating to personal information are welcome and are handled within the timeframes set by applicable law.

• Ask for a copy of the personal information held
• Ask for inaccurate details to be corrected
• Ask for information to be deleted where no duty requires it to be kept
• Withdraw consent for marketing messages at any time

This site is intended for adults who are legally able to hold a home insurance policy. It is not directed at children, and information is not knowingly collected from anyone under the age of 18. Where such information is identified, it is removed promptly.

This policy may be updated when services, technology or legal duties change. The revision date shown at the top of this page always reflects the current version, and continued use of the site after an update means the revised policy applies.

Questions about this policy can be sent to lilly.thomson@housesoflily.com or +1 (302) 202-6303. Written inquiries can be posted to 8 W Loockerman St Dover DE 19904.